Returns Policy

We made a change to our Returns Policy. As of February 12, 2024, we'll be accepting returns within 30 days of deliver date for online purchases.

We hope you love your new Dockers™ purchase. If you’re not completely satisfied, you can return your unworn and unwashed item within 30 days of purchase. We do not accept returns of final sale items.

Where to return a Dockers™ purchase

      1. Dockers.com purchase: by mail
      2. Department Store Purchase: return in the Department Store

Dockers.com Mail Returns

      • $7.95 processing fee for mailed returns.

      • Refunds will be processed within 7-10 business days after receiving your returned items. It may take up to 10 business days to post the refund.

      • All refunds made in the original form of payment. 

      • Shipping and handling fees are non-refundable.

      • International customers who purchased from US online are responsible for all shipping costs to return. 

START YOUR RETURN

How to Return by Mail
Items purchased on Dockers.com can be returned by mail. Please utilize this link, enter your order number and shipping address zip code, select the item for return.

You will receive an email when your return is processed. Using the prepaid label deducts $7.95 from your refund.

Exchanges

We do not accept exchanges at this time. If you need a different size, we recommend returning your original item and then repurchasing it online in the new size.

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