Where to return a Dockers™ purchase
- Dockers.com purchase: by mail
- Department Store Purchase: return in the Department Store
Dockers.com Mail Returns
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$7.95 processing fee for mailed returns.
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Refunds will be processed within 7-10 business days after receiving your returned items. It may take up to 10 business days to post the refund.
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All refunds made in the original form of payment.Â
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Shipping and handling fees are non-refundable.
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International customers who purchased from US online are responsible for all shipping costs to return.Â
How to Return by Mail
Items purchased on Dockers.com can be returned by mail. Please utilize this link, enter your order number and shipping address zip code, select the item for return.
You will receive an email when your return is processed. Using the prepaid label deducts $7.95 from your refund.
Exchanges
We do not accept exchanges at this time. If you need a different size, we recommend returning your original item and then repurchasing it online in the new size.
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